Posted on Saturday, August 28, 2010 in Interpersonal Skills
With icebergs, what you see is not what you get. We know that what moves the iceberg is its massiveness under water.
In working with people what you see is not what moves them. We need to get beneath their surface fast.
Yet we don’t. Most groups and organizations sacrifice depth for speed. There’s work to be done – just do it!
Or we fear intimacy. Or we put up the “armor of being busy,” as poet Naomi Shihab Nye says in her wonderful poem, “Red Brocade.”
The problem with ignoring the depths is we don’t know what matters to other people, what they are passionate about, what engages them and calls them to do their best work.
The best approach to get extraordinary results is for leaders to focus on what drives a person and craft environments where motivations can flourish.
Ask powerful questions. Have meaningful conversations. Be curious. Take the time for depth and then get to work.